Frequently Asked Questions

  • If you cannot submit your timesheet via an online portal, please email your Contractor Liaison at customerservice@gasglobal.com

  • Please call or email your Program Manager for all pay increase requests. They will determine if you meet the raise requirements and contact management.

  • If your expense report is not approved, please contact your Program Manager for support.

  • If you want to resign your position, please email your Contractor Liaison at customerservice@gasglobal.com or your Program Manager. They will inform our client of your intentions.

  • Your Contractor Liaison will assist you with how to locate current job openings as well as put you in touch with a recruiter.

  • If you are injured on the job, please notify your supervisor immediately and have them call our Workplace Injury hotline: 1.800.775.5866. Additionally, please call or email your Contractor Liaison at customerservice@gasglobal.com to report your injury as soon as you are able.

  • Please inform your Program Manager so that we can notify the Client.

  • Assignment extensions are at the sole discretion of the client. Typically, we will contact the client 2-3 weeks before your assignments end to ask about possible extensions. Once an extension is confirmed, the Contractor Liaison will notify you via email confirming the extension of your assignment. 

  • You will be eligible for benefits if you meet the following criteria: working at least 30 hours per week. Your Contractor Liaison will be contacting you about benefits soon after you begin working on your assignment.  If you have any questions regarding benefit coverage, please email benefits@gasglobal.com for more information.   

    Additionally, many of our plans extend coverage to eligible dependents including:  

    • Your legal spouse  

    • Your children up to the age of 26, irrespective of their student, marital or tax-dependent status  

    • Your dependent children over the age of 26 who are unable to care for themselves due to physical or mental limitations

  • Please contact your Contractor Liaison at customerservice@gasglobal.com or call or text. They will send you the new forms via PandaDocs as well as call to confirm the accuracy of the information.

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